Right of withdrawal

Cancellation policy

(1) If the customer is a consumer, he has a right of withdrawal in accordance with the following provisions:

(2) Right of revocation

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods (or the last goods, partial shipment, or piece in the case of a contract for several goods in a single order or the delivery of goods in several partial shipments or pieces) without giving reasons for withdrawal.

Products that are manufactured according to customer specifications and do not correspond to the series standard, as well as individually manufactured table tops, are excluded from this. See § 312 d (4) No. 1 BGB (German Civil Code): This stipulates that the right of withdrawal does not apply to the delivery of goods that are manufactured according to customer specifications, i.e., a selection or determination by the consumer is decisive or clearly tailored to the personal needs of the consumer.

To exercise your right of withdrawal, you must contact us:

CamperBoards GmbH

Karl-Jaspers-Straße 42,

51377 Leverkusen

E-mail: info@camperboards.de

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the sample withdrawal form on our website or send us another clear declaration. If you make use of this option, we will immediately send you a confirmation of receipt of such a revocation (e.g. by e-mail).

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period and that you have returned the goods via our online return centre within the period defined below.

For additional information regarding coverage, content and explanations on exercise, please contact our customer service.

(3) Consequences of revocation

If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within 14 days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods without delay and in any event no later than 14 days from the day on which you notify us of the revocation of this contract to

CamperBoards GmbH

Karl-Jaspers-Straße 42,

51377 Leverkusen

E-mail: Info@CamperBoards.de

to return or hand over the goods. The deadline is met if you send the goods before the expiry of the period of 14 days. You shall bear the direct costs of returning the goods.

(4) Exceptions to the right of withdrawal

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

The right of withdrawal does not exist or expires for the following contracts:

• for the delivery of goods which are not suitable for return for reasons of health protection or hygiene and whose seal was removed after delivery or which were inseparably mixed with other goods after delivery due to their nature;
• for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery;
• for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs
• for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
• in the case of services, if Camperboards.co.uk has provided them in full and you have noted and expressly agreed before placing the order that we can start providing the service and you lose your right of cancellation on full performance of the contract;
• for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts; and
• for the delivery of alcoholic beverages, the price of which was agreed upon at the conclusion of the purchase contract, but the delivery of which can only take place after 30 days and the current value of which depends on fluctuations in the market over which the trader has no influence.

Exclusion of the right of withdrawal

(1) The right of revocation does not apply to contracts

• for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
• for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;

(2) The right of withdrawal shall expire prematurely in the case of contracts

• for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
• for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;
• for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.